Consulting For Business Professionals
Throughout my education and professional career, I have consulted for organizations on leadership, operations management, and customer service. In this capacity, I have conducted program presentations and trained and coached client management and staff personnel.
A sample of my clients can be viewed in the rotating bar at the bottom of every page.
Consulting Services
Strategic Development
Despite all the literature available, many organizations don’t understand what strategy actually is. Let’s analyze your marketplace to see where your organization can “stake its claim” to achieve, maintain or gain a competitive advantage.
Organizational Innovation
Stakeholder Analysis
The engagement of its stakeholders is at the core of an organization’s success. The more employees, customers, vendors, and partners are aligned with an organization’s mission, the more that organization is set up for success. Let’s gauge your current level of engagement and see where opportunities exist to improve.
Leadership Development
Great organizations have systems that offer their employees the chance to both master their current jobs, and develop into future roles. Together, we can analyze your current systems for their effectiveness, and consider how these systems can be improved to help you develop and retain your most talented people.
Customer Service
How good is your customer service, really? Do you know what your customers really want from you? Many organizations focus on operational elements that may or may not add value to their customers at all. Let’s analyze what your customers want from you, and how well you deliver it. Then, we can explore how your customer service can improve for your success and your customer and employee engagement.
Operations Management
Does your organization operate like a “well-oiled machine” or a “rusty gate?” Every organization could be more effective and efficient. Let’s evaluate your organization’s core functions for what it does well, and where it has opportunities for improvement.
Culture and Identity
Do your stakeholders identify with your organization’s mission, vision, and values? How would your stakeholders describe your culture? How well does your organization live up to these critical elements? Together we can analyze these aspects for areas for development.
About Michael
Click the button below to learn more about Michael’s professional experience as a college professor, operations manager, analyst, and corporate trainer!
“A great professor – Professor Alleruzzo is charismatic, entertaining and engaging. I looked forward to attending class all semester. I could definitely see the amount of time and effort he put into planning the course, and I very much appreciated the organization.”
“Michael is a natural leader who is extremely organized and reliable. His great energy and superb leadership abilities have inspired the (the organization) to be a proactive group of individuals working as a team.”
“Michael has a wonderful way of connecting with people. He brings that special gift of striking a balance between expertise and humbleness and fairness and empathy.”
“His attention to detail is wonderful to rely on when working with him.”
“Michael has proven himself to be a leader who is comfortable with his managerial style and who also understands the value of teamwork.”
“… Professor Alleruzzo made class fun and always provided real-life examples of how to apply the content. I have seen improvements in my job after using some of the course topics and theories in practice. Professor Alleruzzo made his expectations clear, but clearly had a passion for the subject matter he was teaching. I would recommend this course for anyone who wishes to develop themselves as a better leader.”
“He is someone who truly loves helping others grow both professionally and personally.”
“Watching Michael in action is incredibly motivating. He always brings high energy coupled with his passion and knowledge. Michael’s engaging leadership style along with his superb communication skills make him a very effective trainer. He has proven himself to be a leader who understands the value of teamwork.”
Want more information?
Click the button below and let’s talk about how I can help you and your organization achieve excellence!
